Privacy Policy

Last updated: March 14, 2026

KonnichiCollect ("we," "us," or "our") is based in the Central Valley of California. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at konnichicollect.com (the "Site"). All product sales are conducted through our eBay store, and purchases made through eBay are subject to eBay's own privacy policy. This policy covers the data we collect through our Site and through direct communications with us (such as custom sourcing requests).

We respect your privacy and are committed to protecting your personal data. This policy complies with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA), and other applicable data protection laws.

1. Information We Collect

Information You Provide

• Contact information: Name, email address, mailing address, and phone number when you make a purchase, submit a custom sourcing request, or sign up for our email list.
• Transaction information: Purchase history, items ordered, payment amounts, and shipping details.
• Communication data: Messages, inquiries, and feedback you send to us directly.
• Custom sourcing requests: Item descriptions, budget preferences, and any other details you share when requesting a specific item from Japan.

Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage data: Pages visited, time spent on pages, referring URLs, click patterns, and scroll behavior.
• Cookies and tracking technologies: We use cookies and similar technologies to improve your experience, analyze site traffic, and understand usage patterns. See Section 7 for more detail.

Information from Third Parties

When you purchase from us through eBay, eBay shares certain transaction and contact information with us as necessary to fulfill your order. We do not control the privacy practices of eBay and encourage you to review their privacy policy separately.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including shipping and delivery.
• To communicate with you about your orders, custom sourcing requests, and inquiries.
• To send you email notifications about new inventory drops, if you have opted in.
• To improve our website, products, and services.
• To analyze site usage and optimize the user experience.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• To detect and prevent fraud or unauthorized activity.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance: Processing necessary to fulfill orders and custom sourcing agreements.
• Legitimate interests: Improving our services, analyzing site usage, and marketing our products where we have a reasonable expectation of interest.
• Consent: Where you have given explicit consent, such as subscribing to our email notifications. You may withdraw consent at any time.
• Legal obligation: Where processing is required to comply with applicable laws.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

• Shipping carriers: USPS, UPS, FedEx, or other carriers to deliver your orders.
• Payment processors: To process transactions securely. We do not store credit card numbers.
• Email service providers: To manage our mailing list and send notifications (e.g., Mailchimp or Kit).
• Analytics providers: Such as Google Analytics, to understand how visitors use our site.
• Third-party marketplaces: eBay as part of transaction fulfillment.
• Legal and regulatory: When required by law, court order, or governmental authority.

We require all third-party service providers to respect the security of your personal data and treat it in accordance with applicable law.

5. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the third parties with whom we share it.
• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
• Right to Limit Use of Sensitive Information: If we collect sensitive personal information, you may limit how we use and disclose it.

To exercise any of these rights, contact us at konnichicollect@throttleupmedia.com. We will respond within 45 days as required by law.

6. Your Rights Under EU/EEA Law (GDPR)

If you are located in the European Economic Area, you have the following additional rights:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restriction: You may request that we limit processing of your data in certain situations.
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence.

To exercise any of these rights, contact us at konnichicollect@throttleupmedia.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

Our site uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the site to function properly (e.g., session management).
• Analytics cookies: Help us understand site usage and improve performance (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant content and track the effectiveness of our marketing efforts.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect certain site functionality.

For visitors from the EEA, we obtain consent before placing non-essential cookies, in compliance with GDPR and the ePrivacy Directive.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Transaction data: Retained for 7 years for tax and accounting purposes as required by US and California law.
• Email subscriber data: Retained until you unsubscribe or request deletion.
• Analytics data: Retained in anonymized form for up to 26 months.
• Custom sourcing requests: Retained for 2 years after the request is fulfilled or declined.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure payment processing through trusted third parties, and restricted access to personal data on a need-to-know basis.

No method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Our business operates from the United States. If you are accessing our site from outside the US, including from the European Economic Area, your personal data will be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the use of Standard Contractual Clauses where required under GDPR.

11. Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at konnichicollect@throttleupmedia.com and we will take steps to delete it.

12. Third-Party Links

Our site may contain links to third-party websites and platforms, including our eBay store and social media channels. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. There is currently no industry standard for responding to DNT signals. Our site does not currently respond to DNT signals, but we respect your ability to manage cookies and tracking through browser settings.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated via email to subscribers or through a prominent notice on our site.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

KonnichiCollect
Central Valley, California, USA
konnichicollect@throttleupmedia.com

For GDPR-related inquiries, you may also contact us at the email address above. We will make every effort to resolve your concern directly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.